Unsure what your MAC Code is or even where to get it? We explain all below to ensure you know what it is and what it does!

Switching to Virgin Broadband

First of all contact your provider and request your MAC code. Your current provider is obliged by law to provide you with a MAC Virgin broadband code within 5 days of you requesting it. You will need your customer reference number or home telephone number handy in order to confirm your identity when you contact them.

Once you have received your MAC Virgin broadband code/Migration Authorisation code from your current service provider. Click here to ensure you view the very latest deals and special offers from Virgin and receive the best online offers. Once you have found the deal you want from Virgin and when completing your order, submit your Virgin Media MAC Code into the appropriate box on the online order form.

Please note that you should cancel your existing contract with your broadband provider after you have arranged a new contract with another broadband provider to prevent any major disruption to your broadband service.

Switching From Virgin Broadband

Firstly contact your current network provider, Virgin on 0845 840 7777 and request your Virgin Broadband MAC Code. Virgin is obliged by law to provide you with a MAC code within 5 days of you requesting it. You will need your customer reference number or home telephone number handy in order to confirm your identity when you contact them.

Once you have received your Virgin Media MAC Code from Virgin, simply choose the best value deal which suits your usage requirements and order online - during the order process you will be asked to enter your Virgin Broadband MAC code. Please note - that many of the best broadband deals are only available exclusively online. View the latest online deals from TalkTalk, Sky, Orange, PlusNet, Be Broadband, O2, AOL and BT. Many of the best broadband deals are only available exclusively online. Want to find the best deal quickly? Save time by using our price comparison table below which lists all the top broadband deals from leading broadband providers in one handy place!

Please note that you should cancel your existing contract with your broadband provider after you have arranged a new contract with another broadband provider to prevent any major disruption to your broadband service.