Whether you want to Switch to BT Broadband or Switch from BT Broadband, we have all the information you need below!
Switching to BT Broadband
The first thing to do when switching is to contact your broadband supplier in order to request your MAC Code. By law, your broadband supplier has to give you this within 5 working days of your request being received. When requesting your MAC Code, you will need information such as your customer reference number or landline number. This is so that your identity and account can be identified easily.
When you have gotten the MAC code/Migration Authorisation code from the broadband supplier, Click here as this will give you the best deals and offers from BT and receive the best online offers. When the ideal contract for you has been found at BT and you are completing your order, ensure you give your MAC Code in the right box on the online order form.
Please note only cancel your contract with your broadband provider AFTER you have sorted everything out with your new contract in order to ensure that you get the best broadband deal for you and prevents disruption.
Switching From BT Broadband
Primarily, get in touch with your existing network provider, BT on 0870 0102 462 and ask for your BT MAC code. BT is legally obliged give you your MAC code BT and this needs to be delivered to you within 5 days of your request being received. Have your customer reference number or landline ready in order to establish your account details when you contact BT.
Once your BT broadband MAC has been received, you then need to find your new broadband package which suits your requirements, then order your package online. When ordering online, keep your BT MAC Code handy as you will be asked for this. Please note - that many of the best broadband deals may only be available online. View the latest online deals from TalkTalk, Orange, Sky, Virgin, PlusNet, O2, AOL and BT. Want to find the best deal quickly? Many of the best broadband deals are only available exclusively online. Save time by using our price comparison table below which lists all the top broadband deals from leading broadband providers in one handy place!
Please note that you should cancel your existing contract with your broadband provider after you have arranged a new contract with another broadband provider to prevent any major disruption to your broadband service.