MAC Code

Get Your MAC Code Here!

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MAC Code

How Do I Get My MAC Code?

Finding your MAC Code is easy! Search below for the broadband provider you are either currently with or wish to be with. Click on the button and this will tell you how you get your MAC Code!

Switch to Sky Broadband

Switch to Orange

TalkTalk Switch to

Switch from Sky Broadband

Switch from Orange

Switch from TalkTalk

Switch to Virgin Mobile

Switch to BT Broadband

Switch from Virgin Mobile

Switch from BT Broadband

MAC Code- What is it?

A MAC code stands for Migration Authorisation Code. You will require a MAC number if you wish to change from your current broadband provider to a new provider as it contains certain information such as your telephone exchange etc. that your new provider will need to know in order to switch your service. Once your new provider has your MAC code you will be able to switch providers seamlessly. This will prevent any disruption to your broadband service and prevent you from having to re-register with a new provider which can take weeks to set up. NB: Please do not cancel your contract with your existing broadband providers once you have received your MAC code as it can take up to 2 weeks for your new provider to switch you over.

How do I switch to another broadband provider?

If you are unhappy with your current broadband provider or are looking for a better or more affordable deal, you need to get your MAC number, or Migration Authorisation Code. You get this from your current braodband provider. You need to get this before you switch.

First of all contact your provider (see below) and request your MAC code (it may be worth discussing at this point what they can offer you as they will try and tempt you to stay with them but don't allow pushy sales people to persuade you, often with false promises, to stay - make sure you stay firm). Your current provider is obliged by law to provide you with a MAC number within 5 days of you requesting it.  When you contact your current provider in order to obtain your MAC code you will need your customer reference number or home telephone number handy in order to confirm your identity.

You will then need to pass this MAC code onto your new provider so that they are able to switch over your broadband service. Please note that you should cancel your existing contract with your broadband provider after you have arranged a new contract with another broadband provider to prevent any major disruption to your broadband service.

Top tips to consider before switching:

Consider why you wish to switch; have you been receiving a poor level of service? Do you want to find a better deal? Do you need a faster download speed or a greater download limit?


You should check your contractual terms with your existing broadband supplier. Most contracts fall between 12, 18 and 24 months.  If your contract is up or your receiving an unacceptable level of service then you are able to change providers free of charge.


Stay firm - if you are unhappy with the service you are receiving the don't allow yourself to be persuded by pushy sales people - you have the right to switch to a better deal so make the most of it!


Don't cancel your contract with your current provider until your new provider has switched you over to them or you could be without broadband for a number of weeks.


Please visit Ofcom for more information on your legal rights

Ready to switch?


If you have decided to switch broadband providers and obtained you MAC code from your existing provider then follow the next steps to finding the best broadband deal.

1. Most of the time you will find the best deals online. Many broadband providers offer special discounted rates or free gifts if you order online. Find the best deals to suit your requirements and order online - during the check out process there will usually be an area where you can enter your MAC number. Many of the best broadband deals can be found exclusively online.

Best Mobile Broadband Deals

Check out the latest mobile broadband deals from major mobile phone networks; Vodafone, 3 Mobile, O2, Orange, T-Mobile and Virgin Mobile.

  • AAISP - 01344 400 999
  • AOL - 0870 320 2020
  • Brightview Internet Services Ltd - 0207 665 3000
  • BT Broadband - 0800 800 030
  • Bulldog - 0800 404 8151
  • Care4free - 0870 160 9901
  • Community Internet - 01865 856 170
  • Dark Marketing Ltd - 0870 742 4455
  • Demon - 0845 272 2333
  • Dial Start - 0870 160 1385
  • Easynet - 0845 333 4400
  • Eclipse Internet - 07392 333301
  • EFHBroadband.com - 0870 141 7038
  • Entanet - 0871 433 3682
  • Fast.co.uk - 0870 881 3278
  • freenetname - 0870 909 0586
  • Global Internet - 0870 909 8100
  • ic24 - 0870 160 1381
  • Internet Central - 01782 667766
  • InterViVo Networks Ltd - 0845 345 9234
  • LCC Communications Ltd - 0870 242 7443
  • Madasafish - 0870 160 1386
  • Metronet - 0870 284 0284
  • Netplan Internet Solutions - 0870 751 8345
  • Nildram - 08701 608 600
  • PIPEX Internet - 0845077 8324
  • Orange - 0870 0102 462
  • Spitfire - 0207 501 3030
  • Totalise - 0870 160 9905
  • Tiscali - 0845 077 4488
  • Uniworld - 0845 458 4510
  • Virgin Media (non cable) - 0845 840 7777
  • Waitrose.com - 0800 980 0018
  • Zen Internet - 0845 058 9000

Find out more about MAC Codes by checking out TalkTalk MAC Code, Orange MAC Code, MAC Code Sky, Virgin Media MAC Code, BT MAC Code.

 

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